Coach Kris Mac

Privacy Policy

Last updated 27 September 2026.

Who we are

Coach Kris Mac operates coachkrismac.com and Brutal Little Books from Lincoln, New Zealand. To ask a privacy question or make a request about your information, use our contact form.

Information you give us

When you contact us, we collect the name, email address and message you enter so we can respond. When you apply for The War Room, we collect your required name and email address, plus any optional phone number, location, business name, role, leadership experience, team size, areas you want to work on, reflections, availability, contribution choice and referral source you provide. We use this information to review and respond to your application. Optional fields are voluntary. We cannot respond to a message or application without a usable email address. Sending either form does not subscribe you to marketing emails.

Contact Form 7 handles form submissions. A copy is stored in a private WordPress inbox using Flamingo, and a notification is emailed to the site administrator. Cloudflare Turnstile checks submissions for abuse. The Standards Audit and Field Kit process your answers in your browser. You can download without email. If you choose emailed documents, the private delivery process below applies. If you join the print interest list, we collect your name, email address and explicit choice to hear from us if paper editions become available. We use those details only for that update. Joining is voluntary and does not reserve a book or subscribe you to other marketing. The form is handled by Contact Form 7, stored privately in Flamingo and notified to the site administrator.

On The Erosion Check, Field Kit and Standards Audit, your answers are processed in your browser until you request emailed documents. When you request emailed documents, we collect your email address and any first name you enter, and upload your completed documents, including your answers and any commitment or notes you enter, to encrypted private storage on our WordPress site. Temporary upload pieces are also encrypted and removed after successful delivery or by scheduled expiry cleanup. You receive an instant PDF download and an email containing a private document link. The Erosion Check also includes The Erosion doctrine. The Standards Audit email provides the full result and a separate first-week plan. Your personal link works for 30 days. Anyone with that link can download the report, so keep it private. Expired reports are removed by scheduled cleanup; encrypted copies may remain in hosting backups until those backups are replaced. Request details are handled by Contact Form 7, stored in Flamingo and checked by Cloudflare Turnstile. The administrator notification contains your request details, not your report or answers. The separate writing checkbox is optional. We record your choice to receive occasional Internal Command writing only if you select it, and you can unsubscribe from any such email.

Book orders

For digital book orders, WooCommerce collects the checkout and order details needed to take payment, calculate applicable tax, deliver PDFs, provide support and maintain business records. Buyers can check out as guests or choose an account for later download access. Stripe provides card payment processing. We do not use an order to add you to a marketing list without a separate choice.

Service providers and storage

Our website hosting and email services handle information needed to run the site and deliver notifications. Cloudflare processes information needed for site and form security. WooCommerce and Stripe handle order and payment information. These services may process information outside New Zealand. We limit access to people who need the information to run the business, respond to you, support orders or meet legal obligations.

We keep contact, application and download request details for as long as they are needed to deal with the enquiry or application and related business needs. We keep order and account records for as long as needed for fulfilment, support, tax, accounting and legal obligations. You can ask us about a particular record through the contact form.

Cookies and browser storage

WordPress, WooCommerce, Stripe and Cloudflare may use cookies or similar browser storage for login, cart, checkout, payment and security functions. These functions may not work properly if the relevant storage is blocked.

Your choices

You can ask us what personal information we hold about you and request a correction through the contact form. You can also ask us to delete information where applicable. We will explain if we must keep a record for legal or accounting reasons. We may update this notice as the site changes.